Our NDIS Services
Comprehensive support services across 8 NDIS registration groups, each delivered with empathy, flexibility, and respect for your cultural background.
Assist–Personal Activities
0107Personal care services delivered with dignity, respect, and cultural sensitivity
What We Offer
- Personal hygiene and grooming assistance, including bathing and dressing
- Support with daily routines and mobility
- Mealtime assistance
- Assistance with transferring and hoists
- Implementation and assistance with Behaviour Support Plans (BSPs) and restrictive practices
- Respectful personal care that honours individual preferences
- Tailored support based on each participant's needs and comfort
Cultural Approach
Recognises that personal care is intimate; respects cultural preferences around modesty, privacy and personal care practices. Adapts support to honour cultural and religious practices (e.g., gender-specific care or dietary considerations). Implements Behaviour Support Plans with cultural sensitivity and understanding of how cultural background influences behaviour and communication.
Assist–Travel/Transport
0108Safe, accessible transportation to help you engage with your community
What We Offer
- Transport to medical appointments, therapy sessions and day programmes
- Support attending community events, social activities and cultural gatherings
- Accessible vehicles suited to individual mobility needs
- Assistance travelling to and from important locations
- Reliable, respectful transport that supports punctuality and independence
Cultural Approach
Supports connections to places of worship, cultural centres and community events that are meaningful to participants and their families. Ensures that transport aligns with cultural norms (e.g., accommodating prayer schedules or cultural attire).
Assist Life Stage, Transition and Supports (Module 2A)
0115Support during important life transitions and changes
What We Offer
- Guidance through major life transitions (e.g., moving from school to work or from family home to independent living)
- Support adjusting to new living arrangements or vocational training
- Planning and preparation for significant life changes
- Emotional and practical support for participants and families
Cultural Approach
Recognises that life transitions can be challenging when navigating cultural expectations and family dynamics. Provides culturally sensitive support that respects family traditions and values during times of change.
Innovative Community Participation
0116Creative, engaging programmes to help you participate fully in your community
What We Offer
- Personalised activity planning based on individual interests
- Support to develop social skills and independence
- Access to community facilities and events across Geelong and surrounding areas
- Flexible scheduling to suit individual needs
- One-on-one support in community settings
Cultural Approach
Celebrates cultural diversity through activities that honour participants' backgrounds. Helps participants connect with both their cultural communities and the broader community by organising cultural excursions, workshops and festivals.
Development of Life Skills
0117Building skills for greater independence and confidence in daily life
What We Offer
- Life skills training and mentoring (e.g., cooking, budgeting, personal care)
- Social communication skills development
- Budgeting, money management and everyday financial literacy
- Goal-oriented coaching focused on participants' aspirations
- Support navigating community resources and services
Cultural Approach
Provides mentoring that respects each participant's cultural context. Helps participants understand Australian systems while honouring their cultural identity. Encourages family and community involvement in skill development.
Household Tasks
0120Practical assistance with household management and daily tasks
What We Offer
- Cleaning and household maintenance (e.g., vacuuming, dusting, tidying)
- Laundry and linen care
- Meal preparation and cooking assistance
- Shopping support and groceries delivery
- Implementation and assistance with Behaviour Support Plans (BSPs) during daily activities
- Support maintaining a comfortable home environment
Cultural Approach
Respects cultural preferences regarding household management, cooking practices and dietary requirements. Incorporates traditional recipes and cultural routines into meal preparation when requested. Implements behaviour support strategies within culturally appropriate contexts.
Participate Community
0125Support to actively participate in community, social and recreational activities
What We Offer
- One-on-one community access support, including attending social, recreational and educational activities
- Assistance participating in festivals, celebrations and public events
- Support building social networks and friendships
- Encouragement to engage in hobbies and interests outside the home
Cultural Approach
Helps participants maintain cultural connections by attending places of worship, cultural festivals and community gatherings. Supports building new relationships within both cultural and broader community settings.
Group Activities
0136Inclusive group programmes - Expression of Interest
What We Offer
- Group activities and day programmes (e.g., art workshops, cooking classes, sporting events)
- Creative arts and recreational programmes for all ages
- School holiday programmes tailored to different interests and abilities
- Opportunities for social connection and peer support in a group setting
- Currently accepting expressions of interest for future group programmes
Cultural Approach
Embraces diversity and creates welcoming spaces where participants from all backgrounds feel included. Celebrates cultural differences and encourages cultural exchange through group activities.
Need Help Choosing the Right Service?
Our team is here to help you understand which services best meet your needs and goals. We'll work with you and your support coordinator to create a personalised support plan that respects your cultural background and preferences.
NDIS Resources & Information
Everything you need to know about accessing NDIS support
What is the NDIS?
The National Disability Insurance Scheme (NDIS) provides support to Australians with disability, their families and carers.
Learn MoreAm I Eligible?
Find out if you meet the NDIS eligibility requirements and how to apply for support.
Check EligibilityHow to Apply
Step-by-step guide to submitting your NDIS application and what to expect during the process.
Application GuideYour NDIS Plan
Understand your NDIS plan, how to use your funding, and make the most of your supports.
Plan InformationNDIS Contact
Get in touch with the NDIS directly for questions about your plan or application.
Mon-Fri, 8am-8pm
myPlace Portal
Access your NDIS plan online, track your spending, and manage your supports.
Login to myPlaceNDIS Practice Standards Commitment
As a registered NDIS provider, we are committed to meeting all NDIS Practice Standards, ensuring quality, safe, and culturally appropriate services. We maintain compliance through ongoing training, quality audits, and continuous improvement processes.
Rights & Responsibilities
Upholding your rights and promoting independence
Person-Centred Support
Services tailored to your goals and preferences
Cultural Respect
Culturally appropriate and respectful care