Get Support
There are multiple ways to connect with us and begin your journey with Sutherland Support Services. Choose the method that works best for you.
How Would You Like to Connect?
Select the contact method that feels most comfortable for you. We're ready to help in whatever way suits you best.
Call Us
Speak directly with our friendly team
0448 009 675
Monday-Friday, 9am-5pm AEDT
Email Us
Send us your enquiry anytime
admin@sutherlandsupportservices.com.au
We respond within 24 hours
Online Intake Form
Complete our detailed intake form
Takes 15-20 minutes to complete
Save progress and continue later
Not Sure Which Method to Choose?
Call us if you have urgent questions or need immediate assistance. Email us for detailed enquiries or to share documents. Use the online intake form if you prefer to provide comprehensive information at your own pace and begin the intake process.
We're flexible and happy to work with you in whatever way is most comfortable and accessible for you.
What to Expect
Here's what happens after you reach out to us
Contact Us
Reach out using your preferred method
Initial Discussion
We discuss your needs and answer questions
Assessment
We assess how we can best support you
Begin Support
Your personalised support services start
Information That Helps Us Support You
When you reach out, having some of this information ready helps us understand your needs faster. Don't worry if you don't have everything—we can work through it together.
Personal Information
- Your full name and contact details
- Date of birth
- Current address
NDIS Details
- NDIS number (if available)
- Plan dates and management type
- Plan manager details (if applicable)
Health & Support
- Primary disability or condition
- GP and healthcare provider details
- Current medications and allergies
Preferences
- Language and cultural requirements
- Communication preferences
- Your goals and aspirations
Support Network
- Emergency contacts
- Guardian or nominee (if applicable)
- Other service providers
Consent & Privacy
- Understanding of privacy rights
- Consent to share information
- Service agreement acknowledgment
Don't Have All the Information?
That's perfectly fine! We understand that gathering all this information can take time. Contact us with whatever information you have, and we'll guide you through the rest. The most important thing is taking that first step to reach out.
Frequently Asked Questions
Common questions about getting support from us